This Privacy Policy describes the way in which we deal with the information and data you provide to us to enable us to manage our relationship.

We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Privacy Policy. Information may be provided through our website, telephone calls, emails or other means.

By accepting this Privacy Policy you agree that you understand and accept the use of your personal information as set out in this policy. If you do not agree with the terms of this Privacy Policy please do not provide us with your personal information.

References in this Privacy Policy to “Gidea Park Motors”, “we”, “us” or “our” relate to Gidea Park Motors, 232 Main Road, Romford, Essex, RM2 5HA. We control the ways your Personal Data is collected and the purposes for which your Personal Data is used, acting as the “data controller” for the purposes of applicable European data protection legislation.

If you have any concerns or would like more details about how we process your Personal Data, you can contact us at service@gideapark.com  

Your Personal Data isn’t just protected by the quality, commitment and high standards of Gidea Park Motors, it’s also protected by law. The law states that we can only process your Personal Data when there is a genuine reason to do so and it must be one of the following:

When we have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and we must not process it in a way that would be unfair to you or your interests.

If we do use legitimate interests as a reason to process your Personal Data we will tell you that we are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may over-ride your right to object.

Whenever your data is kept, we will ensure that it is appropriately protected and only used for acceptable purposes.

We will keep your data for the period that you are a customer of Gidea Park Motors.

If you are no longer a customer, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.

Provided we do not have a legitimate interest to retain your details, you have the right to be forgotten and removed from our marketing material. You can contact us by telephone, email or in person to confirm this.

We process your data to ensure you receive the best service levels. We will keep your details on our secure system and will contact you by email or telephone in connection with work being carried, or due to be carried out on your vehicle or any of our services you have engaged with.

If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services you expect from Gidea Park Motors. Not providing your Personal Data may mean we are unable to provide you with our services.

The information and data about you which we may collect, use and process includes the following:

Telephone calls to and from our staff are not recorded. Notes may be taken and recorded on our secure system.

We do not currently use cookies. If this changes our privacy policy will be updated and you will be notified.

We will not share your personal details with any third party without your prior consent.

We will assist you if you choose to exercise any of your rights over your Personal Data, including:

We may update this policy from time to time, so please review from time to time.